TERMS AND CONDITIONS

Google Rating
4.9
Based on 785 reviews
Arch Moving received Angi Super Service Award badge
AngiesList_SSA_2020
angie's list
BestOfHA-Logo-2018Winner_Instagram_-e1541091881379

Terms of Service

Last updated: 2021-01-07

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the archmoving.com Website (the “Website”) operated by Arch Moving, LLC, a(n) Limited Liability Company formed in Missouri (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2021 Arch Moving, LLC. All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Arch Moving, LLC and are either registered trademarks or trademarks of Arch Moving, LLC in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at [email protected]

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. 

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please email us at [email protected] and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL ARCH MOVING, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF ARCH MOVING, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, DESPITE THE LIMITATION ABOVE, ARCH MOVING, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF ARCH MOVING, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO ARCH MOVING, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF ARCH MOVING, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Bridgeton, Missouri, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Missouri.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at [email protected]

OUR CLIENT REVIEWS

What our clients say

Tyler and Nick were awesome. Very professional and transparent about the whole operation. Everything went smoothly and they brought everything needed. Would use again!
Mike Stagg
Mike Stagg
19:07 25 Jun 22
Chris M, Kalene P, and Anthony W were so efficient and wonderful with our move! Not only did they work quickly and effectively, they made sure that our items were packed away correctly and neatly. Once we got to our location, they made sure to ask where we wanted our items specifically. We’ve used Arch Moving twice and we will definitely use them again in the future!
Merideth Halford
Merideth Halford
01:42 23 Jun 22
Marcel and Austin did amazing, would highly recommend
Heather Wilkins
Heather Wilkins
19:32 22 Jun 22
Marcel and Austin showed up on time and did a great job getting things moved quality. Their help was worth every penny.
Patrick Clark
Patrick Clark
14:35 22 Jun 22
marcel and austin did amazing very fast and efficient
Hannah Tate
Hannah Tate
14:29 22 Jun 22
Marcel Antonio and Charles did amazing. They were very coordinated and handled everything with care. Highly recommended.
Jared Garland
Jared Garland
20:13 20 Jun 22
Tyler and Eddie were great ! They were quick and professional and left nothing damaged. Moving would’ve been stressful without these guys help. I would recommend arch moving to my friends who need extra hands ! Thank you guys.
Eric C
Eric C
17:32 19 Jun 22
100% satisfied.I had my move last Saturday on 6/11 and feel I received a stellar value working with John and his crew.It was hot out and these guys still worked hard. Extremely impressed especially since I had 2 large truckloads of stuff.I made sure to have some sandwiches and waters, etc just in case. Felt like the right thing to do. If you use this company you might as well too, especially with this insane heatwave going on.Probably my favorite part was that everyone had a distinct personality, thought that was cool vs working with robots.5 stars all the way.
Philly Hocher
Philly Hocher
10:07 17 Jun 22
I'd like to respond to a previous review in which this company was given a one star review. I am the customer whose belongings were being unloaded in the alley referred to in her comment. I'd like to say first, the men were in no way rude. They had been parked in the alley for hours with their blinkers on and visible from both ends of the alley. Not one other car saw the van stopped in the alley and continued to drive up to the truck and demand it be moved. It was a 100 degree day, they had been working in that heat for over 7 hours. There was one piece left to unload, and two of the men were in the process of literally carrying this 150 pound eight foot tall cabinet out of the truck when they were asked to stop what they were doing and move. At no time were they rude: they simply explained that there was this one piece left to unload, and once it was off the truck they would move. We are all hot, and tired, and often say or do things we wish we hadn't. However, in this case the driver had made it obvious that the truck was in the alley unloading (blinkers on in an alley more than wide enough to accommodate a car making a u-turn); responded to the woman's concerns by explaining about the one piece left on the truck (which was not secured to the truck in any way; had they moved the truck my cabinet might have been damaged); offered to move the truck as soon as the one piece was unloaded (they were not unloading things, there was only one thing); and only two cars passed by the truck once they moved it, not four. It's hot, and we don't like to be inconvenienced especially in the heat, but these men did not deserve this negative review. As the customer who paid for this move and watched these guys work for 9 hours in 100 degree heat. I can tell you they did an outstanding job, were polite and considerate. An alley is not a street, and when a trash truck is parked in an alley working on dumping one container we don't write negative reviews. Let's all try a little kindness and understanding of and for each other.
melanie redler
melanie redler
03:21 17 Jun 22
Shout out to Maurice B and Charles H for great service - appreciate it! Would trust Arch Moving for any move in the area.
Benjamin Dohrman
Benjamin Dohrman
19:43 16 Jun 22
Marcel, Austin, and Charles did a fantastic job getting us moved, would definitely use them again.
Jessica Royce
Jessica Royce
19:23 16 Jun 22
Outstanding job by Marcel, Owen and KP on my daughter's move!! Fast and quick service with everything in one piece!! Will use again!!
Alton Cheaves
Alton Cheaves
16:23 15 Jun 22
Fantastic job moving with Marcel, Owen and KP
Mariah C
Mariah C
16:22 15 Jun 22
Marcel and Maurice were fantastic.
Jen Ethridge
Jen Ethridge
17:29 14 Jun 22
Marcel and Clint did an amazing job, would highly recommend!!!!!!!
Amanda Clessa
Amanda Clessa
17:33 13 Jun 22
Marcel and Clint were helpful and did a great job. Thanks guys!
Dylan Stevens
Dylan Stevens
17:31 13 Jun 22
Had Freddie and Imani help us move. Arch Moving always does a great job.
krr104
krr104
23:38 09 Jun 22
Marcel and Demetrius came to help us move and did a fantastic job and super quickly!
Bryant Song
Bryant Song
19:30 08 Jun 22
Great job. They moved everything out of our apartment and helped set up our bedroom and living room in about 2 hours! Very professional!!!
Justin Ufheil
Justin Ufheil
16:22 06 Jun 22
I have just set up my first move with this company and I am eager to see their work. The interview was professional. I can't think of anything that was left out that will negatively impact my future experience. I've read all of the negative reviews that have been left and they seen like blatant attempts to steal from you with fake stories and ill placed blame. I made it clear that I have a wooden curio that is near 8 feet tall. Matthew did not just keep brushing through questions. I believe he will relay enough info that the movers will be prepared. If I get the quality I expect with the price I've been given and the great service I've already sampled, I will be making this my go to henceforth as well as updating this Review. Looking forward to an easy and professional experience. Thank you
Tyler Morgan
Tyler Morgan
23:48 05 Jun 22
Chris and Keith were amazingly helpful and I’m so happy with their services! 10/10
Will Kidd
Will Kidd
19:10 05 Jun 22
Marcel Jon and Freddie did amazing
Jennifer Rashet
Jennifer Rashet
17:51 02 Jun 22
Truly incredible work! You could not find a group of movers more kind, polite, efficient, affordable, timely, and experienced than them. You can tell that they work their hardest because they care about the customers. They also did not attach any hidden fees and stayed professional. Thank you specifically to movers, Charles, Jay, and Sid for all their help and generosity!
Haeiyan Khan
Haeiyan Khan
08:31 02 Jun 22
I cannot say enough good things about arch moving! I am so lucky they were there to help me move! They are such friendly, professional, and genuine people. You can tell that they want to make moving as stress-free as possible for you. There were absolutely no hidden fees, and these gentlemen went above and beyond, doing much more than I had asked. I’m very grateful to Charles, Sid, and Jay! Thank you so much!!
Mafaza Khan
Mafaza Khan
15:38 31 May 22
Our move with Jahy and Charles went great! They worked hard for about 10 hours, stopping only for lunch. I don't know how they did it, because we were exhausted at the end of the day, and they did the hard part. They took good care of our things. We had to make a second trip, which was unexpected. They had good attitudes all day and rolled with it.
Briana Kagy
Briana Kagy
02:39 31 May 22
Demetrius and Isaiah were great. They were early, easy to talk to and work with. We went over the game plan and they got everything moved for us. Highly recommend, and will use them again when/if I move.
Luke Morgenthaler
Luke Morgenthaler
18:57 29 May 22
Movers Jay T, Sid, and Charles did a great job helping me move from downtown St Louis to South County. They were careful with how they moved my belongings, so I don’t have any complaints about how it all went overall. I also received a military discount so I appreciate the company for supporting our troops.
David Hwang
David Hwang
20:26 28 May 22
Quentin and Marcel were excellent.
Kevin Stunkel
Kevin Stunkel
22:28 23 May 22
Super happy with my experience and the service provided! As I had not previously hired professional movers, I wasn't sure what to expect. Matt and Cole were my movers and were efficient, friendly, and professional. I appreciated their service and my experience with Arch Moving has definitely set a high bar for all future moves I may have
Solenne Wachsman
Solenne Wachsman
23:42 22 May 22
The team was very efficient even in the middle of a torrential rainstorm. They were even so careful of the baby bird nest right at the front door and tried to use other doorways so as not to disturb them. They are very transparent in their pricing. You know exactly what you are going to get. Thank you to Quentin, Sid, Imani and Terryon.
Greta Todd
Greta Todd
20:38 21 May 22
They moved our stuff quickly in the middle of a massive storm. Quentin, Sid, Terryon, and Imari did a great job.
Hannah Moorhead
Hannah Moorhead
20:32 21 May 22
Terryon W. and Antonio K. were professional and efficient. They worked fast but made sure that all of my items arrived in perfect condition. Both were friendly and made my move seamless and enjoyable.
Chelsea Mannery
Chelsea Mannery
17:32 21 May 22
Tyler and Jawuan were extremely helpful during our move. They were on time, professional, and even completed the move in the pouring day rain. Our power even went off at one point. I’d highly recommend Arch Moving for any move again and hope Tyler and Jawuan are the team to move us.
Scott Capecchi
Scott Capecchi
17:28 19 May 22
Move went well. Nothing damaged, prompt, quick. Tyler and Jawvan were great. Especially since it started raining, they were quick and efficient. Third time using Arch Moving, would recommend again.
Emily Suchanek
Emily Suchanek
17:26 19 May 22
Thanks Marcel, Quinton, Joe!
Jonathan McMillen
Jonathan McMillen
21:37 18 May 22
My movers, Tyler and Anthony K took special care of my mom's belongings. Tyler and Anthony were quick and efficient and I appreciate their help immensely! Dealing with a sensitive time like the passing of my mother, it was so nice to have such gentleman take care of the move in just a flash.
Kay Klimes
Kay Klimes
17:19 18 May 22
Hired Arch to do a local move after we sold our home. My impressions started from the first phone call, very professional and concise questions to determine what was needed for our move and come to a cost estimate. We hired 3 movers for the job (Matt, Cole and Chris W) were on-time, professional and very careful with our stuff. They did a great job in the timeframe agreed and they were all really good guys to work with. Much appreciated, would use them again.
Ken Regel
Ken Regel
18:44 16 May 22
I'm not one to leave a 5-star review unless it's truly earned...meaning that I'm a tough customer. I recently moved from St. Louis to Greenville, SC. I hired Wildcat Moving out of KY to move my stuff (I didn't have to share a truck with others or wait weeks for my stuff). Wildcat coordinated everything and scheduled of one their preferred vendors, Arch Moving. Arch sent Charles, Detrious, and Nick. Just wow! Skip the other moving companies and hire these guys. They arrived on time, were courteous, and very careful with my stuff. They even moved a heavy duty king sized Broyhill bedroom set down staircase with a turn. (The previous owners left the set with the house because they couldn't figure out how to get it out!) Anyway, they packed a 4 bedroom house in less that 6 hours, barely stopping for the pizza I got them for lunch. They guys hustled! Now for the amazing part - the truck was up and down through mountains, went across country....not one broken item!! I had a few scratches which I expected considering they filled a 26ft. truck, but nothing major because they wrapped everything in blankets and plastic. It's no wonder this company has such good reviews. Well done, Arch moving!!
Michele Hunt
Michele Hunt
13:31 15 May 22
Nick, Isaiah and Cole were so professional. I appreciated their attention to detail and work ethic. These guys were helpful and made the stress of moving so much easier.
Sarah Marie Gibbs
Sarah Marie Gibbs
01:17 15 May 22
Our movers, Quentin, Isaiah H and Charles, were truly amazing! Not only were they incredibly friendly and communicative, but they were super quick, efficient and effective. These guys were polite, respectful and fun to talk to throughout the day. They were very careful with our belongings, made sure to wrap everything and asked questions frequently to ensure everything went smoothly. Even with a less-than-ideal elevator situation and a hot day, they made the move truly enjoyable for us. We would 100% recommend these three guys to anyone.In general, Arch Moving was a great company to work with for our move. They were the most reasonably priced compared to other companies we got quotes from and were quick to respond and work with us. We will recommend this company to friends and family who need help moving.
Elodie Hromockyj
Elodie Hromockyj
19:06 12 May 22
We absolutely loved these guys. I specifically had Isaiah H, Charles, and Quentin move our stuff from a 5th floor loft in the city to a new home just south. All three of them were efficient movers 🙌🏼👏🏼👏🏼. I was impressed by their strength and Stamia through the hot 95°F day. Our belongings were handled with great care and they were such polite guys. I would highly recommend giving them a call for your next move!Also, I'm still getting over how Quentin carried a whole friggin oversized couch down 5 flights of steps by HIMSELF. The guy is a BEAST 🙌🏼
Brett Kessinger
Brett Kessinger
19:04 12 May 22
Quentin, Charles and Douglas were amazing and fast with my move. They cared for my items and were respectful of my time. I would recommend that you request them on your move.
Latasha Hernton
Latasha Hernton
18:42 11 May 22
Had a great experience with Nikander, Isaiah, and Cole last Wednesday. They did a great job, were professional and efficient! Would recommend to others.
Stephanie Weinhaus
Stephanie Weinhaus
14:56 07 May 22
We got the help from Clint, Chris and Marcel for our moving. They showed up right on time and shrink wrapped everything in record time. Moving is a daunting job and they made sure its hassle free and smooth. The most difficult part was an insane job of moving an old refrigerator to the basement and they made it happen. A big shout out to the team for making it happen. Arch Moving is really awesome and we would definitely recommend them to all our friends.
Soumya Maitra
Soumya Maitra
20:11 06 May 22
Marcel, Clinton, Chris were the one that helped us with our move today. Their expertise, patience, and demeanor were excellent. They helped move. 2 bedroom apartment quite efficiently. And we’re very very nice to work with.Our love experience was smooth and painless, thanks to their competency.
Sourabh Bhattacharya
Sourabh Bhattacharya
19:10 06 May 22
Quentin and Imani were very quick and very helpful. Both handled everything of mine with care and were able to do everything quickly and professionally.
Sam Jennings
Sam Jennings
16:04 06 May 22
We had a great experience with Arch. The two guys that moved us were brothers and they were very polite and professional. It got a little tricky with the driveway but they handled it and got us taken care of quickly. Will definitely use again.
Karin Chester
Karin Chester
02:59 05 May 22