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4.8

Based on 911 reviews

Arch Moving

4.8

JC Ogden

18:33 21 Jan 23

We had a very positive experience with Arch Moving. Charles, John, and Antonio were friendly, courteous, and professional. They arrived right at the beginning of the quoted arrival window and were efficient with your their time. They put everything where we asked and also waited patiently as my wife and I made some last minute changes about where some boxes should be left in the new place. Nice crew, will call them next time we move.

Heather Mackanos

18:48 18 Jan 23

Charles and Tyrin were professional and worked very hard to assure I had an efficient move. They were very polite and went out of their way to assure furniture was in the right place. Thank you, Charles and Tyrin!!!!!

Deb Vaughn

21:45 16 Jan 23

Both Tyrin and Charles were very professional, polite and respectful and did a great job.

Kimmy Hixson

18:54 16 Jan 23

Antonio and tyler were great.they took extra care with all our belongings.

Christopher Foxall

14:35 15 Jan 23

Antonio and Kadence. N were fantastic to work with. Made moving painless. Very professional and handled my stuff with care.

stephen agans

23:57 14 Jan 23

Charles and Tyrin did an amazing job- very professional - they did a great job!

Lashawn Clay

00:51 08 Jan 23

Great job and experience with Arch Moving Company. Arch movers Charles and Antonio made what could have been a very stressful day, smooth sailings. They were professional, consistent and hard working. I highly recommend Arch Moving and when needed again, Antonio & Charles.Satisfied Customer!

Emily Whitlock

16:53 07 Jan 23

Jon G and Cole W were amazing! Super fast, efficient, friendly and professional. I would absolutely use this company again for future moves and encourage everyone who is moving to use them as well! 10/10!

Patricia Goggin

23:27 04 Jan 23

I scheduled my move with Arch Movers a couple weeks in advance. On the scheduled date, 12/28/22, I received a call asking me if it would be alright to change the start time from 9:00 to 1:00. I agreed because the man stated the morning crew was sick. Later I received an email confirmation that they would be there between 1:00 and 4:00. That time-frame also passed and still no movers, no call and no email. I did get a call from Rob the next morning apologizing and offering to take care of our move around 1:00 on 12/29.By then I had already contacted another moving company and Strong Arms Moving was already there to take care of the move. I was not going to cancel just because Arch stated they would move me for free. They also said they would contact me the next morning about compensation for the predicament they created. They never called.We sold our home and the new buyers were ready to move in but we had not been able to move out because Arch Movers did not show up! This company is unreliable and unprofessional and I certainly would not recommend them to anyone.

Colin West

16:22 04 Jan 23

Very satisfied with this company. My movers, Genesis, Devon, and Tyrin were amazing. They worked in a timely and professional manner.

Cathy Lempa

16:39 02 Jan 23

We moved from 2 large apartments, a 2 bedroom 2 bath and a 1 bedroom to a 3 level townhome. They worked hard and were professional, respectful and gracious. Would definitely hire again.

Michele Sun

18:26 31 Dec 22

Our movers, Antonio K and Charles, were absolutely superb! Great service- would highly recommend.

Piyush Mittal

16:58 31 Dec 22

Charles and Tyrin were punctual and very helpful. I really appreciated their help. Highly recommend!!

Claire Cunningham

11:50 31 Dec 22

Tyrin, Genesis and Charles were the best moving team I could’ve asked for! Friendly, professional, efficient. 10/10.

Scott Leiendecker

19:12 29 Dec 22

John and Kadence were awesome to work with. Made the move Easy and fast!

Paul Pruett

01:56 29 Dec 22

No showed and wouldn’t return phone calls.

Adair Fuller

18:27 27 Dec 22

We had a great experience with Arch Movers! Charlie, Joseph, and Travell moved us out of our apartment and into our new house in only 3 hours (including travel time!). They were quick, efficient, safe with our furniture, and kind. We highly recommend them.

Annemarie Blash

02:42 22 Dec 22

Matthew, Cole, and Kadence helped us move. They packed and moved on the same day. Efficient, kind, and good communicators. They were pleasant to have around.

Caleb Malone

23:14 19 Dec 22

Matthew, Cole and Kadence were all extremely helpful and extremely amazing.

Todd Sutton

22:17 19 Dec 22

Matthew and Kadence were exceptional! Showed up on time and worked fast and were very considerate of my items. Highly recommend!

A Sanson

21:24 19 Dec 22

We booked this company for our move after a recommendation and reading the awesome reviews even though they were not the lowest price. We were only moving a 3 bedroom home about 2 miles away so thought it would be pretty straight-forward and easy move. However, the morning of the move, I received a call that we would only be getting 2 guys instead of 3 due to a no show. The guys were very nice, but I have a few things that I was not entirely thrilled with. I thought, based on the reviews, that they would be incredibly efficient, but they were not. It took two separate truck loads of a three bedroom home with very minimal boxes included. I am not sure what they would have done if we were moving further away. I don't know if the truck just was not packed efficiently or what, but it was disappointing to say the least that we had to load and unload twice. Secondly, we ended up with a broken bookcase, a broken crib, and a loose leg on our kitchen table. The bookcase was not salvageable - it blew over in the wind while sitting outside by the truck waiting to be loaded. We "doctored" up the crib to make it usable. Thirdly, a few times, including with the crib, the movers suggested my husband help move it, take it apart, help with the kitchen table, etc and I was not impressed that they were suggesting he help when that is why we hired movers. Finally, our sectional that was going downstairs definitely fit, but we were told "this won't fit" and my husband had to be the one that suggested and completed the removal of the "feet" in order to make it fit. Once again, very nice guys, but we were just not impressed by the quality of the move. Maybe it depends on who you get with your move because a lot of the reviews praise for efficiency and service.

Evan Hunt

05:37 19 Dec 22

I moved today with Arch Moving and had a fantastic experience! The movers, Matthew and Cadence, were very friendly, handled our possessions with care, and were efficient. For such a stressful situation, they completely put my mind at ease and made it a breeze. I couldn't be happier and highly recommend!

Mike Wang

19:58 17 Dec 22

Antonio and Charles were friendly, fast, efficient, courteous and careful. Highly recommend them!

Johnny Milabu

21:42 16 Dec 22

Just used this company to move and they did an excellent job. Matthew and Isaiah were very fast and very easy to work with. They carried everything, no matter how heavy or oddly shaped. They helped us move out and move into our new unit without a hitch. I don’t really ever post reviews often but I was very impressed by this team.

Lauren LaurenS

20:18 15 Dec 22

The movers were extremely fast an efficient. I’m always going to use Arch from now on.

Kathleen Bollis

22:01 14 Dec 22

I want to thank Matthew and Kadence for their hard work today! They did a great job in a timely manner. Very nice and polite.

Madison Klope

21:04 14 Dec 22

Tyrih and Imani were efficient and kept me informed along the way.

Lizzy Hogan

04:14 10 Dec 22

Our move could not have gone smoother than it did with Arch Moving! Tyrin and Imani handled all of our belongings with the utmost care. They were friendly, polite, and easy to work with. The communication from Arch Moving was key - we knew exactly when they were going to arrive and they kept us updated on timing throughout the day. I can’t recommend them enough!

Kevin Kersting

00:38 10 Dec 22

Kadence and Jon were great! We are very happy with the service. They made everything easy and professional. Thank you!

Lou Faggetti

15:44 07 Dec 22

Matthew and Cole excellent crew. Very careful not to damage the walls. Took their time way to move a very heavy safe. Professional and knowledgeable showed up on time and fair price will use again. Thank you Matthew and Cole. Lou Faggetti

Sarah Lewis

18:50 06 Dec 22

Charles and Tyrin were so excellent to work with. They were friendly, kind, efficient, respectful-- I felt like the three of us worked seamlessly as a team and that was a huge relief during something as stressful as a big move. They took the time when we got to the new address to place everything in its proper room and location, and even helped me set up my bedroom furniture. Very good experience, I would definitely recommend them and work with them again.

Ambur Pankins

16:33 06 Dec 22

Great moving company.

Madeline Rosebrough

20:53 05 Dec 22

Tyrin and Charles moved me and they were incredible! So kind, polite, hard-working, and efficient. Couldn't have been a better experience.

Brianna Morton

16:59 04 Dec 22

I had the pleasure of working with Antonio and Charles this morning on my move and they couldn’t have been more friendly, professional, or efficient. They treated my belongings carefully but still managed a speedy move that was over so soon, I was shocked. I couldn’t be more thankful for their hard work or more impressed with the results! I highly recommend this company, they know how to hire quality workers!

Windy Lawhorn

18:41 03 Dec 22

Jiniwin Schroeder

17:59 02 Dec 22

Needed to move my sister-in-law's belongings out of an upstairs apartment. Tywin and Charles arrived early to the site. Both were very professional and friendly. Got everything down the narrow, steep stairwell and into our trailer quickly even with having to deal with the narrow door. Would definitely call Arch Moving again if the need arises!

Andrew Eschmann

21:28 27 Nov 22

First time I have ever used professional movers and was incredibly satisfied! Antonio and Charles were polite and personable. They moved all of my belongings, some being very heavy, as far as three floors and handled everything with care. They also helped in disassembly of certain pieces of furniture, as well wrapping everything for that extra layer of protection. 10/10 would go back to arch again.

Toni Lumia

14:58 24 Nov 22

This was one of the worst experiences ever. The crew was professional and friendly however 3 hours into the move the informed us they didn't have any more room in the truck. The new buyers were ready to move in and they were only half way done. The mover stated they had until 5 which was not what we signed up for. I had to talk to the new buyers twice and luckily they were understanding and patient. We did not get everything moved into our new house until after 5pm which was a total of 8 hours. When we used Two Men and a Truck two years prior it took half that time for even more furniture! Also they damaged a lot of our furniture included a piece of furniture left to me by my grandmother before she passed away. Also they quoted us for 600 dollars but the final bill was for 1800! The worst part is we spoke to a manager by the name of Bobby and he was not professional at all and we have not received any follow up calls regarding our issues. I would not recommend them. We should have used a different company.

Kayla Womble-Davis

16:28 22 Nov 22

I had Austin and Eddie as my movers over the weekend and am very pleased with their work. I was supposed to get three movers but on the morning of the move, there were several employees of Arch that called in sick. Austin and Eddie ended up having to do my move without that third mover. They never complained, just went straight to work and got my move done in the time quoted, even though there were only two of them. They were in good spirits and were very pleasant to be around. I highly recommend Arch Moving and specifically Austin and Eddie!

Virgil Evans

17:41 11 Nov 22

John N Kadence Eddie amazing service

Janelle Burger

23:37 08 Nov 22

John G. and Charles were great to work with - professional and personable. Highly recommend!

Vincent Hely

16:30 29 Oct 22

I have used several movers in the past few years and Arch is by far the best. the only one I would recommend. Charlie and John G. were professional, caring and fast. Couldn't have been better.

Erica Bolden

13:59 27 Oct 22

Please please do something about your loud trucks. It sounds like airplanes are landing in the street.

Ashley Edes

19:53 26 Oct 22

We booked Arch Moving to help us combine two apartments into a single household and had an incredibly smooth experience. Their rate was comparable to others in the area and booking our move was simple. On the day of the move, our movers John and Cole were fantastic. They arrived on time, worked efficiently, followed our requests for what to handle gently and where items should go, and most importantly handled all of our items with care. Our furniture and appliances arrived with no scuffs or damage and everything is where we asked for it to go. Despite it being a long day with a lot of items to move, they never once complained or slowed down. A great experience overall.

Carrisa Sexton

15:21 20 Oct 22

Recently moved with Arch Moving. I had Tyler, Charles, and Jeremiah Jones. They were great. I saw two differentiate guys pick up tables by themselves that would have been heavy for me and my husband to pick up together. I told them ahead of time I just had the floors refinished in the new house and they put down blankets on the floors and and the wood banisters. I saw them coach each other while carrying stuff to make sure not to hit me walls. I really appreciate their care.

Suzanne Millichamp

13:36 20 Oct 22

Matthew and Chris M. were our movers. They worked quickly and were friendly. They took good care of our belongings. I would recommend them to anyone in St. Louis and Jefferson County. Arch Moving is also less expensive than other movers I've used in the past.

Steven Millichamp

13:32 20 Oct 22

Matthew and Chris M. Were very professional moved our belongings efficiently and with care as not to harm them. I would highly recommend this company for your move.

J Woods

04:53 16 Oct 22

This was our first time using Arch Moving, and it's no wonder why my parents have used them for their moving needs and recommended them. It was easy to coordinate and schedule the move. We got confirmation and updates, and never had to question if they would show up on time. Our team of movers, Matt and Cole, were careful with all of our furniture. They were respectful, quick, knowledgeable, and safe. We had some really heavy furniture, but they moved it with ease and no damage to walls or floors. Best team ever! If we ever need movers again, Arch Moving is the only company we will work with.

Cecelia Greco

03:06 16 Oct 22

These boys worked their tails off for us! It was a very long day and they were professional, kind, helpful and superior in every way possible! If I ever move again, I will certainly be calling these guys. Arch Moving met all my expectations and then some. Thank You!!

Jennifer Kassoff

20:59 13 Oct 22

The guys from Arch were fantastic! They were very nice, polite and respectful. They worked very hard with almost no rest and I would recommend them to anyone who needs a moving company!

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Frequently Asked Questions

When is the best time to move?

The busiest times for moving companies are typically during the summer months, May-September. If you are planning a move during that time you should make arrangements early.

Friday and Saturdays are big moving days so if you have flexibility in your schedule it can be easier to get a date during the week rather than a weekend.

Can I get an estimate?

Yes! Arch Moving is ready to give you a FREE no-obligation estimate anytime. Just fill out our website forms and we'll be glad to assist you.

Will you send me a confirmation?

Once you schedule your move, a confirmation will be mailed or emailed. You will be sent a copy of the Contract prior your moving date.

Should I tip the Movers?

Tips are not required but will be very much appreciated. This boosts our movers morale after a long move.

Do I need to feed or provide drinks for the movers?

No. This is not something you have to do. Although the guys do appreciate water to rehydrate.

How do I pay for the move?

You can pay either by Card or Check.

Do your workers have tools?

Yes, all of our drivers are equipped with tools to disassemble and reassemble Items like your bed frames, Mirrors on dressers, kitchen and dining tables, etc.

Do we carry insurance, and are our workers insured?

We have two different Coverages that are applied to the articles we move. We carry workers compensation for our movers. We also have cargo/liability insurance.

Do we give a call ahead for our Customers?

Yes, we give all of our customers at least a 30-minute call ahead.

What time does the clock start?

The clock starts when the movers arrive at your first location. Once the clock starts it will not stop until the customer tells us we are done for the day. Any breaks taken by the movers will be deducted off the clock at the end!

Do your employees use COVID safety measures?

Yes, all of our employees are screened for COVID-19 and will wear a mask if requested.

Will your company pack our house?

Arch Moving does provide a packing service! Typically, prior to the move, an On-Site estimate is necessary for this service. Please make sure to ask a manager when you call for packing service that you would like someone to come out for an estimate.

Can I book my move entirely online?

Arch Moving’s website does have a link (top right of the front page) to book and reserve your moving spot entirely online. Our team will review your information and will give you a phone call to confirm your details.

How does the pricing work with Arch Moving?

We charge an hourly rate which is based on how many men, and how many trucks you need on moving day. We will breakdown that hourly rate after the two hour mark, and charge only by the minute once that mark has passed (No charging in increments of time after two hours!) There is also a one time travel fee per move. We charge $50 for moves within the St. Louis County/City area, and $1.50/mile round trip based on our office for all moves outside of those areas. Other pricing may apply for specialty item moves/requests from our team.

How will the movers protect my belongings during loading, transport, and unloading?

Our trucks are stocked with high quality furniture blankets, dollies, industrial grade stretch wrap, and tie down straps. All of these materials are included with our service at no additional cost to the customer. Customers will need to provide their own furniture blankets and tie down straps on POD, storage unit, and Uhaul (Loading Only) jobs.

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