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Google Rating

4.9

Based on 777 reviews

Arch Moving

4.9

Philly Hocher

10:07 17 Jun 22

100% satisfied.I had my move last Saturday on 6/11 and feel I received a stellar value working with John and his crew.It was hot out and these guys still worked hard. Extremely impressed especially since I had 2 large truckloads of stuff.I made sure to have some sandwiches and waters, etc just in case. Felt like the right thing to do. If you use this company you might as well too, especially with this insane heatwave going on.Probably my favorite part was that everyone had a distinct personality, thought that was cool vs working with robots.5 stars all the way.

melanie redler

03:21 17 Jun 22

I'd like to respond to a previous review in which this company was given a one star review. I am the customer whose belongings were being unloaded in the alley referred to in her comment. I'd like to say first, the men were in no way rude. They had been parked in the alley for hours with their blinkers on and visible from both ends of the alley. Not one other car saw the van stopped in the alley and continued to drive up to the truck and demand it be moved. It was a 100 degree day, they had been working in that heat for over 7 hours. There was one piece left to unload, and two of the men were in the process of literally carrying this 150 pound eight foot tall cabinet out of the truck when they were asked to stop what they were doing and move. At no time were they rude: they simply explained that there was this one piece left to unload, and once it was off the truck they would move. We are all hot, and tired, and often say or do things we wish we hadn't. However, in this case the driver had made it obvious that the truck was in the alley unloading (blinkers on in an alley more than wide enough to accommodate a car making a u-turn); responded to the woman's concerns by explaining about the one piece left on the truck (which was not secured to the truck in any way; had they moved the truck my cabinet might have been damaged); offered to move the truck as soon as the one piece was unloaded (they were not unloading things, there was only one thing); and only two cars passed by the truck once they moved it, not four. It's hot, and we don't like to be inconvenienced especially in the heat, but these men did not deserve this negative review. As the customer who paid for this move and watched these guys work for 9 hours in 100 degree heat. I can tell you they did an outstanding job, were polite and considerate. An alley is not a street, and when a trash truck is parked in an alley working on dumping one container we don't write negative reviews. Let's all try a little kindness and understanding of and for each other.

Benjamin Dohrman

19:43 16 Jun 22

Shout out to Maurice B and Charles H for great service - appreciate it! Would trust Arch Moving for any move in the area.

Cleon Carter

19:35 16 Jun 22

The movers did a good job moving the all the items in a timely manner. Yet later that day while unwrapping the chest of drawers I noticed they had stolen $3-$400 out of one of the drawers. Called and made a complaint and never even got a call back.After I paid over $500 for the move and and even tipped after that. I'll never do this again

Jessica Royce

19:23 16 Jun 22

Marcel, Austin, and Charles did a fantastic job getting us moved, would definitely use them again.

Alton Cheaves

16:23 15 Jun 22

Outstanding job by Marcel, Owen and KP on my daughter's move!! Fast and quick service with everything in one piece!! Will use again!!

Mariah C

16:22 15 Jun 22

Fantastic job moving with Marcel, Owen and KP

Jen Ethridge

17:29 14 Jun 22

Marcel and Maurice were fantastic.

Amanda Clessa

17:33 13 Jun 22

Marcel and Clint did an amazing job, would highly recommend!!!!!!!

Dylan Stevens

17:31 13 Jun 22

Marcel and Clint were helpful and did a great job. Thanks guys!

krr104

23:38 09 Jun 22

Had Freddie and Imani help us move. Arch Moving always does a great job.

Bryant Song

19:30 08 Jun 22

Marcel and Demetrius came to help us move and did a fantastic job and super quickly!

Justin Ufheil

16:22 06 Jun 22

Great job. They moved everything out of our apartment and helped set up our bedroom and living room in about 2 hours! Very professional!!!

Ty M

23:48 05 Jun 22

I have just set up my first move with this company and I am eager to see their work. The interview was professional. I can't think of anything that was left out that will negatively impact my future experience. I've read all of the negative reviews that have been left and they seen like blatant attempts to steal from you with fake stories and ill placed blame. I made it clear that I have a wooden curio that is near 8 feet tall. Matthew did not just keep brushing through questions. I believe he will relay enough info that the movers will be prepared. If I get the quality I expect with the price I've been given and the great service I've already sampled, I will be making this my go to henceforth as well as updating this Review. Looking forward to an easy and professional experience. Thank you

Will Kidd

19:10 05 Jun 22

Chris and Keith were amazingly helpful and I’m so happy with their services! 10/10

Jennifer Rashet

17:51 02 Jun 22

Marcel Jon and Freddie did amazing

Haeiyan Khan

08:31 02 Jun 22

Truly incredible work! You could not find a group of movers more kind, polite, efficient, affordable, timely, and experienced than them. You can tell that they work their hardest because they care about the customers. They also did not attach any hidden fees and stayed professional. Thank you specifically to movers, Charles, Jay, and Sid for all their help and generosity!

Mafaza Khan

15:38 31 May 22

I cannot say enough good things about arch moving! I am so lucky they were there to help me move! They are such friendly, professional, and genuine people. You can tell that they want to make moving as stress-free as possible for you. There were absolutely no hidden fees, and these gentlemen went above and beyond, doing much more than I had asked. I’m very grateful to Charles, Sid, and Jay! Thank you so much!!

Briana Kagy

02:39 31 May 22

Our move with Jahy and Charles went great! They worked hard for about 10 hours, stopping only for lunch. I don't know how they did it, because we were exhausted at the end of the day, and they did the hard part. They took good care of our things. We had to make a second trip, which was unexpected. They had good attitudes all day and rolled with it.

Luke Morgenthaler

18:57 29 May 22

Demetrius and Isaiah were great. They were early, easy to talk to and work with. We went over the game plan and they got everything moved for us. Highly recommend, and will use them again when/if I move.

David Hwang

20:26 28 May 22

Movers Jay T, Sid, and Charles did a great job helping me move from downtown St Louis to South County. They were careful with how they moved my belongings, so I don’t have any complaints about how it all went overall. I also received a military discount so I appreciate the company for supporting our troops.

Kevin Stunkel

22:28 23 May 22

Quentin and Marcel were excellent.

Solenne Wachsman

23:42 22 May 22

Super happy with my experience and the service provided! As I had not previously hired professional movers, I wasn't sure what to expect. Matt and Cole were my movers and were efficient, friendly, and professional. I appreciated their service and my experience with Arch Moving has definitely set a high bar for all future moves I may have

Greta Todd

20:38 21 May 22

The team was very efficient even in the middle of a torrential rainstorm. They were even so careful of the baby bird nest right at the front door and tried to use other doorways so as not to disturb them. They are very transparent in their pricing. You know exactly what you are going to get. Thank you to Quentin, Sid, Imani and Terryon.

Hannah Moorhead

20:32 21 May 22

They moved our stuff quickly in the middle of a massive storm. Quentin, Sid, Terryon, and Imari did a great job.

Chelsea Mannery

17:32 21 May 22

Terryon W. and Antonio K. were professional and efficient. They worked fast but made sure that all of my items arrived in perfect condition. Both were friendly and made my move seamless and enjoyable.

Scott Capecchi

17:28 19 May 22

Tyler and Jawuan were extremely helpful during our move. They were on time, professional, and even completed the move in the pouring day rain. Our power even went off at one point. I’d highly recommend Arch Moving for any move again and hope Tyler and Jawuan are the team to move us.

Emily Suchanek

17:26 19 May 22

Move went well. Nothing damaged, prompt, quick. Tyler and Jawvan were great. Especially since it started raining, they were quick and efficient. Third time using Arch Moving, would recommend again.

Jonathan McMillen

21:37 18 May 22

Thanks Marcel, Quinton, Joe!

Kay Klimes

17:19 18 May 22

My movers, Tyler and Anthony K took special care of my mom's belongings. Tyler and Anthony were quick and efficient and I appreciate their help immensely! Dealing with a sensitive time like the passing of my mother, it was so nice to have such gentleman take care of the move in just a flash.

Ken Regel

18:44 16 May 22

Hired Arch to do a local move after we sold our home. My impressions started from the first phone call, very professional and concise questions to determine what was needed for our move and come to a cost estimate. We hired 3 movers for the job (Matt, Cole and Chris W) were on-time, professional and very careful with our stuff. They did a great job in the timeframe agreed and they were all really good guys to work with. Much appreciated, would use them again.

Jacob Fechter

23:50 15 May 22

Michele Hunt

13:31 15 May 22

I'm not one to leave a 5-star review unless it's truly earned...meaning that I'm a tough customer. I recently moved from St. Louis to Greenville, SC. I hired Wildcat Moving out of KY to move my stuff (I didn't have to share a truck with others or wait weeks for my stuff). Wildcat coordinated everything and scheduled of one their preferred vendors, Arch Moving. Arch sent Charles, Detrious, and Nick. Just wow! Skip the other moving companies and hire these guys. They arrived on time, were courteous, and very careful with my stuff. They even moved a heavy duty king sized Broyhill bedroom set down staircase with a turn. (The previous owners left the set with the house because they couldn't figure out how to get it out!) Anyway, they packed a 4 bedroom house in less that 6 hours, barely stopping for the pizza I got them for lunch. They guys hustled! Now for the amazing part - the truck was up and down through mountains, went across country....not one broken item!! I had a few scratches which I expected considering they filled a 26ft. truck, but nothing major because they wrapped everything in blankets and plastic. It's no wonder this company has such good reviews. Well done, Arch moving!!

Sarah Marie Gibbs

01:17 15 May 22

Nick, Isaiah and Cole were so professional. I appreciated their attention to detail and work ethic. These guys were helpful and made the stress of moving so much easier.

Elodie Hromockyj

19:06 12 May 22

Our movers, Quentin, Isaiah H and Charles, were truly amazing! Not only were they incredibly friendly and communicative, but they were super quick, efficient and effective. These guys were polite, respectful and fun to talk to throughout the day. They were very careful with our belongings, made sure to wrap everything and asked questions frequently to ensure everything went smoothly. Even with a less-than-ideal elevator situation and a hot day, they made the move truly enjoyable for us. We would 100% recommend these three guys to anyone.In general, Arch Moving was a great company to work with for our move. They were the most reasonably priced compared to other companies we got quotes from and were quick to respond and work with us. We will recommend this company to friends and family who need help moving.

Brett Kessinger

19:04 12 May 22

We absolutely loved these guys. I specifically had Isaiah H, Charles, and Quentin move our stuff from a 5th floor loft in the city to a new home just south. All three of them were efficient movers 🙌🏼👏🏼👏🏼. I was impressed by their strength and Stamia through the hot 95°F day. Our belongings were handled with great care and they were such polite guys. I would highly recommend giving them a call for your next move!Also, I'm still getting over how Quentin carried a whole friggin oversized couch down 5 flights of steps by HIMSELF. The guy is a BEAST 🙌🏼

Latasha Hernton

18:42 11 May 22

Quentin, Charles and Douglas were amazing and fast with my move. They cared for my items and were respectful of my time. I would recommend that you request them on your move.

Stephanie Weinhaus

14:56 07 May 22

Had a great experience with Nikander, Isaiah, and Cole last Wednesday. They did a great job, were professional and efficient! Would recommend to others.

Soumya Maitra

20:11 06 May 22

We got the help from Clint, Chris and Marcel for our moving. They showed up right on time and shrink wrapped everything in record time. Moving is a daunting job and they made sure its hassle free and smooth. The most difficult part was an insane job of moving an old refrigerator to the basement and they made it happen. A big shout out to the team for making it happen. Arch Moving is really awesome and we would definitely recommend them to all our friends.

Sourabh Bhattacharya

19:10 06 May 22

Marcel, Clinton, Chris were the one that helped us with our move today. Their expertise, patience, and demeanor were excellent. They helped move. 2 bedroom apartment quite efficiently. And we’re very very nice to work with.Our love experience was smooth and painless, thanks to their competency.

Sam Jennings

16:04 06 May 22

Quentin and Imani were very quick and very helpful. Both handled everything of mine with care and were able to do everything quickly and professionally.

Karin Chester

02:59 05 May 22

We had a great experience with Arch. The two guys that moved us were brothers and they were very polite and professional. It got a little tricky with the driveway but they handled it and got us taken care of quickly. Will definitely use again.

Sarah Garber

18:07 04 May 22

Quick, easy move! Thanks!

Claire Mizraji

16:57 03 May 22

Marcel, Tyler, and Anthony all did amazing. 3 stories with no complaints!! Recommend!!!

Chelsey Butchereit

22:13 02 May 22

Arch Moving was easy to reach by phone, offered us a fair price for the move of our small office, and were flexible with our moving plans which was much appreciated. The movers arrived early and got right to work. They were efficient and the move went smoothly. Thanks Quentin, Marcel, and Antonio for your help today. Overall a positive experience!

B Collins

20:58 02 May 22

We had a great experience with Arch Moving! We highly recommend this company. It’s our second time using them. The work ethic of Quentin, Jonathen, and Nikander can’t be beat!!! Ask for them by name!!!

Aaron Kunnemann

16:41 02 May 22

Arch Moving team arrived on time and made quick work of the move, which was not easy. Would recommend this team to anyone.Our office building is structured in an odd way such that, the location of the freight elevator on each floor is within another company's office space. Meaning the team had to move our equipment through the office of another company, during the workday. As you can imagine, I did not realize this until the moving team arrived and became extremely anxious that the movers and really just the overall noise of moving objects would disturb our new neighboring company. After the first few items were moved in, I became less anxious. I could tell the team was acutely aware of this fact, without me having to call it out. They moved quickly and quietly not disturbing anyone and treated both spaces with respect as if the other company was customer as well.Marcel, Antonio, and Quinton, thank you again for the attention to detail from wrapping/padding the furniture to making sure not to bump the walls and many doors throughout the many trips. Thanks again!

Kim Ward

16:59 01 May 22

Brenda Charleston

13:17 01 May 22

I will still recommend this place.Also, on April 30, 2022, Tyler, Antonio, and the third fellow did a great job.They arrive on time.They explained the policy as they went alone.They were able to load as much items on the truck as they could.They had equipment to move our items.Nothing was broken.They were able to put up my mom's bed and my couches as long as I had the screws.They were able to move our freezer with the food in it.🙏💞🎉📢🥰🎇🎹🎻🎶

Jeanine Gibson-Franklin

18:25 29 Apr 22

Charles, Damian and Sid was sooo amazing and professional!! They were on time and very kind. I would strongly recommend this company.

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SHORT MESSAGE FROM THE OWNER

Meet the Owner

My name is Hayden Mattingly, and I am the Owner/Managing Partner of Arch Moving LLC. We are a locally owned Residential and Commercial moving company based out of St. Louis, Missouri.

I was born and raised in Paducah, KY until the age of 18 when I attended the University of Louisville where I studied Communications. I began working for Cardinal Moving and after a few years was offered the first General Manager position. During that time, Cardinal Moving became the #1 ranked moving company in the state of KY according to Google. After working my way from supervisor to manager to owner, I’m here to bring the same hard working attitude and excellent reputation to the state of Missouri with Arch Moving.

Arch Moving is dedicated to providing the residents of Missouri with low affordable rates, while still exceeding the quality of service that the people of Missouri are accustomed to. We work hard to keep our overhead low and in turn can pay our movers more, and charge our customers less. This will ensure that we create and keep a family oriented, locally owned business that will provide quality service and employment opportunities for years to come.

This company is centered around transparency, hard work, and excellent customer service. These three pillars are the foundation of our company, and we prove that with each and every move we complete.

OUR PROMISE

The Arch Moving Promise

OUR CLIENT REVIEWS

What our clients say